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Simple, fair pricing.

Find the perfect plan for every stage of your journey.
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Growth

For side projects and new ideas.

$29

Per month, billed annually.
Features
  • Unlimited contacts
  • Your own phone number
  • Signup forms & events
  • Email & SMS campaigns
Account
  • 3 team members
  • 200 SMS included
  • 25k emails included
  • Email support

Pro

For entrepreneurs and small teams.

$79

Per month, billed annually.
Features
  • No platform fees
  • Custom CSS
  • Advanced analytics
  • Remove Norby branding
Account
  • 5 team members
  • 2000 SMS included
  • 50k emails included
  • Email + chat support

Business

For growing businesses and enterprise.

Custom

Based on your needs.
Features
  • Custom domain
  • Custom IP
  • Custom integrations
  • Implementation support
Account
  • Custom team members
  • Custom SMS
  • Custom email
  • White glove support
FAQ

Common Questions

How much does Norby cost?
Right arrow
You can try out Norby’s Growth plan completely free for two weeks. If you add a payment method, you'll automatically be enrolled in our monthly plan and you will be charged when your trial ends. If you continue with monthly billing for your Norby subscription, you'll be charged $19 every month, but you can also save 25% by switching to an annual plan.

The Growth plan includes your own phone number as well as 200 SMS, 100 MMS and 25,000 emails. If you go over those limits, you'll only be charged for the SMS and email you actually use with our pay as you go pricing. (Pricing for international SMS delivery varies. For current rates, please see the pricing table above and here.)

For more features, customization options, and sends reach out to our team at support@withnorby.com to ask about our Norby for Business custom plans.
Can I switch plans?
Right arrow
You can change your plan at any time. If you upgrade before the end of your current billing cycle, you'll receive a prorated rate for your new plan for the remainder of the cycle. If you choose to downgrade, your downgrade will automatically be processed at the end of your subscription billing cycle.
Is there a discount for nonprofits?
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Yes, we offer nonprofit discounts to organizations that are tax-exempt under section 501(c)(3). Reach out to support@withnorby.com for more information.
Can I add more users to my plan?
Right arrow
The Growth plan includes up to 3 team members but you can add more for $10 per user per month. We also offer custom plans that can be tailored to your needs with a specific number of seats. Email support@withnorby.com for more information.
How are payments processed?
Right arrow
If you are on a paid Norby plan, your Norby subscription is charged monthly and processed through Stripe. Stripe is a PCI service provider with the most stringent level of certification available in the payment industry. To read about Norby billing click here.
How does pricing work for SMS?
Right arrow
With Norby, you’ll never be billed for the number of contacts you have, but instead just for the number of messages you use. The Growth plan includes 200 SMS message segments per month and if you use more you’ll only be billed for what you use.

SMS messages are divided into segments which contain 160 characters or less. For example, if a message contains 200 characters, it will be two segments long: 160 characters in the first segment and 40 in the second. This will count as 2 messages sent even though it may appear as one when sent to the receiving user. The longest an SMS message can be is 10 segments.

Note that the above only applies to domestic US & Canada SMS. For International SMS, you’ll only be billed for what you use, but pricing varies by country.
Who owns the data in my account?
Right arrow
In short, you own 100% of the data in your account. For more information, view our Terms of Service and Privacy Policy.
Are SMS messages sent through Norby compliant with US regulations?
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Yes, all SMS messages sent through Norby are compliant with TCPA rules and guidelines.
How do I get support?
Right arrow
You can contact Norby support directly from your Norby dashboard, through our contact page, or by reaching out to support@withnorby.com. You can also visit our Knowledge Base here.
SMS pricing is by segment and may vary by region. Learn more about SMS and segments here.
*Additional billed at $0.015/msg; **Additional billed at $0.03/msg; ***Additional billed at $0.001/msg

Growth

For side projects and new ideas.

$39

Per month, billed monthly.
Features
  • Unlimited contacts
  • Your own phone number
  • Signup forms & events
  • Email & SMS campaigns
Account
  • 3 team members
  • 200 SMS included
  • 25k emails included
  • Email support

Pro

For entrepreneurs and small teams.

$99

Per month, billed monthly.
Features
  • No platform fees
  • Custom CSS
  • Advanced analytics
  • Remove Norby branding
Account
  • 5 team members
  • 2000 SMS included
  • 50k emails included
  • Email + chat support

Business

For growing businesses and enterprise.

Custom

3 month minimum.
Features
  • Custom domain
  • Custom IP
  • Custom integrations
  • Implementation support
Account
  • Custom team members
  • Custom SMS
  • Custom email
  • White glove support
FAQ

Common Questions

How much does Norby cost?
Right arrow
You can try out Norby’s Growth plan completely free for two weeks. If you add a payment method, you'll automatically be enrolled in our monthly plan and you will be charged when your trial ends. If you continue with monthly billing for your Norby subscription, you'll be charged $19 every month, but you can also save 25% by switching to an annual plan.

The Growth plan includes your own phone number as well as 200 SMS, 100 MMS and 25,000 emails. If you go over those limits, you'll only be charged for the SMS and email you actually use with our pay as you go pricing. (Pricing for international SMS delivery varies. For current rates, please see the pricing table above and here.)

For more features, customization options, and sends reach out to our team at support@withnorby.com to ask about our Norby for Business custom plans.
Can I switch plans?
Right arrow
You can change your plan at any time. If you upgrade before the end of your current billing cycle, you'll receive a prorated rate for your new plan for the remainder of the cycle. If you choose to downgrade, your downgrade will automatically be processed at the end of your subscription billing cycle.
Is there a discount for nonprofits?
Right arrow
Yes, we offer nonprofit discounts to organizations that are tax-exempt under section 501(c)(3). Reach out to support@withnorby.com for more information.
Can I add more users to my plan?
Right arrow
The Growth plan includes up to 3 team members but you can add more for $10 per user per month. We also offer custom plans that can be tailored to your needs with a specific number of seats. Email support@withnorby.com for more information.
How are payments processed?
Right arrow
If you are on a paid Norby plan, your Norby subscription is charged monthly and processed through Stripe. Stripe is a PCI service provider with the most stringent level of certification available in the payment industry. To read about Norby billing click here.
How does pricing work for SMS?
Right arrow
With Norby, you’ll never be billed for the number of contacts you have, but instead just for the number of messages you use. The Growth plan includes 200 SMS message segments per month and if you use more you’ll only be billed for what you use.

SMS messages are divided into segments which contain 160 characters or less. For example, if a message contains 200 characters, it will be two segments long: 160 characters in the first segment and 40 in the second. This will count as 2 messages sent even though it may appear as one when sent to the receiving user. The longest an SMS message can be is 10 segments.

Note that the above only applies to domestic US & Canada SMS. For International SMS, you’ll only be billed for what you use, but pricing varies by country.
Who owns the data in my account?
Right arrow
In short, you own 100% of the data in your account. For more information, view our Terms of Service and Privacy Policy.
Are SMS messages sent through Norby compliant with US regulations?
Right arrow
Yes, all SMS messages sent through Norby are compliant with TCPA rules and guidelines.
How do I get support?
Right arrow
You can contact Norby support directly from your Norby dashboard, through our contact page, or by reaching out to support@withnorby.com. You can also visit our Knowledge Base here.
SMS pricing is by segment and may vary by region. Learn more about SMS and segments here.
*Additional billed at $0.015/msg; **Additional billed at $0.03/msg; ***Additional billed at $0.001/msg

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